Covid-19 has turned the world upside down and organizations have scrambled to deploy remote working capabilities to their employees. Microsoft Teams and Zoom are just two of the beneficiaries of this move to fully embrace...

In spite of our best intentions, the prioritisation of innovation and continuous improvement has never found a seat at the executives’ prioritisation table. When Winston Churchill was working to form the United Nations...

The story goes that in the sixties a scientist at 3M was trying to develop a strong adhesive – but failed. Instead he created a “low tack”, reusable adhesive that could be activated by pressure. The company wasn’t quite...

How many executives have an innovation target as a key performance indicator (KPI)? For that matter how many individuals across an organisation are measured or have KPIs for innovation. Louis V Gerstner, former IBM CEO...

Organizations spend millions of dollars on annual staff salaries, in addition to the ongoing investment in training and development. However, how many companies actually capture the intangible assets of their workforce...

I visited Japan this month, a country I once lived in for three years, working on the product development team for a consumer electronics company. Visiting the World Headquarters of Alpine Electronics reminded me of how...

I recently wrote about Cognitive Diversity, and today I reflect on Cognitive Bias, the other side of the same coin. I think (subconsciously biased) therefore I am (subconsciously biased). Psychologists generally agree...

Katrina Sherrerd, CEO of Research Affiliates, poses an interesting challenge, “Achieving cognitive diversity is easier said than done. We all have a neurobiological preference for comfort and familiarity over discomfort...

As a decorated corporate soldier, one of my responsibilities was to encourage the troops to participate in the annual staff engagement survey, naively hopeful that the outcomes would culminate in a unified call to action...